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What to do if a registered user forgets his/her profile password?

If a user forgets his/her profile password, he/she needs to fill up and submit the form below. Please note that after receiving a requisition, an email containing a password reset link will be sent to the user shortly.

You will get an Invitation From CU WEBPORTAL for resetting your password. The e-mail body will contain the text

Your password reset link is given from CU WEBPORTAL . Please click the ‘RESET PASSWORD’ button to navigate to the password reset page.
Thank you.


You will be redirected to the password reset page. Please follow the instruction as per image.  You will see your username (in case you forget it) which cannot be changed. After giving the new password twice please click the reset password button and you are done. Then go to the employee login page which is and login with your new password.